Shipping & Returns
Shipping Policy
At JHB Direct, we understand the importance of timely and reliable shipping. We offer multiple shipping options to ensure that your products arrive when you need them, and our packaging is designed to protect your items during transit. Our shipping costs are competitive and transparent, so you always know what to expect. If you have any questions about our shipping methods or costs, please don't hesitate to reach out to our customer service team. We are here to help!
Return & Exchange Policy
Once an order has been confirmed and dispatched, we cannot accept returns. However, if your stock arrives damaged, please contact us within three days of receiving the goods to discuss the options available. If you have any concerns or queries with your order, please speak to your Account Manager or Customer Operations contact.